Changes designed to “detangle the network” and improve reliability on the Inner West, South and Western Lines instead reduced citybound services for customers at several stations.
Restore the Inner West Line Community Action Group spokesman Roydon Ng said passengers between Carramar and Berala can no longer catch direct services to the city from Liverpool.
Prior to the 2013 changes, customers from Berala could get to Central station via Regents Park on the Liverpool line in 36 minutes – now, that journey on the Bankstown line takes 49 minutes.
“Transport for NSW has failed to provide concrete evidence showing that the 2013 timetable change improved reliability on the Inner West, South and Western lines,” Mr Ng said.